As of 2013, a total of 65,807 households (94 percent of total households) in Santa Rosa City have access to safer water. Of those who have access, 65 percent are served by Level! and 35 percent by Level III systems. There are no households with access to Level II access to water.

Level III systems is operated by the Laguna Water Management Services Corporation, a subsidiary of the Manila Water Company, Inc. (MWCI). The Laguna Water sources the water supply from the Matangtubig springs in Cabuyao. The rest of the individual households rely on groundwater for drinking and domestic uses through water wells (Levell).

The Level III water system has poor level of service characterized by low to zero pressure during peak demand, high non-revenue water due to presence of leaks in pipes, and old and undersized pipes. Per capita demand ranges between 152 to 211 liters per day. Water rates as of 1999 are shown in Table 7.1 below:


Table 7-1: Raters (PhP) in Water Consumption in Santa Rosa City

Source: CBSR Waterworks System

On the other hand, Level I systems are not monitored and can led to groundwater exploitation. Based on the available 1998 data, groundwater extraction has already reached 60 of the safe groundwater yield. Santa Rosa has 110 ground water permits (domestic, commercial, industrial, and irrigation, municipal) with a total 

extraction of 1,431.616 liters per second (Ips). The specific capacity of the wells within the vicinity of Santa Rosa ranges from 1 to 30 liter per second per meter (I Is/m). Of these, 35 water rights/permits for domestic water supply, all of which are sourced from groundwater, have been issued by the National Water Resources Board (NWRB).

If left unchecked, the groundwater depths may increase resulting in higher pumping costs and further ground subsidence. It can also lead to degraded quality of water for the Level I system as articulated by participants during the 2012 Sectoral Analysis Workshop. The respondents complained that water from the wells are already getting dirty, tastes different, and at times looks gray or yellowish caused by the contamination of water wells and tables and has likely caused increase in water­related diseases such as cholera, typhoid, and diarrhea. To make the water potable, some of the residents boil the water or use carbonized filter or alkaline distillers. There are residents who submit the well for testing and find that the water quality is still acceptable except during flood events.


Electric Power

Power Supply in South Luzon Region wherein Santa Rosa City is situated, is generated by power plants operated by the National Power Corporation (NPC) and by Independent Power Producers (IPPs) located in strategic parts of Luzon and supplied to the Luzon Grid attaining a capacity of 9,158 megawatts. Some power plants are located in the region, especially in the Province of Laguna (Makiling Banahaw Geothermal Power Plant), Batangas (Calaca Coal Fired Power Plant) and Quezon (Pagbilao and Hopewell Coal Fired Power Plant). Power is distributed by the Manila Electric Company.

Although the existing structure of MERALCO as the power distributor is deemed equal to the required service provision in the area, it is important that alternative sources of electricity be developed to reduce the use of fuel generators during power interruptions.

As articulated during the 2012 Sectoral Analysis Workshop, there is also a need for government centers to become LEED-certified to set a good example in efficient energy management.


Information and Communications Technology 

The Communication facilities in Santa Rosa is telecom ready with the availability of telecommunications services, specifically fixed landline telephone (by PLOT, DIGITEL), cellular/mobile telephone (Smart, Globe and Sun Cellular) and broadband carriers (Globe, Smart, PLOT, Bayantel). Internet Service Providers (ISP) is powered by fiber optic cable network infrastructure and wireless technology. Courier services are provided by private entities like OHL FEOEX and LBCAIR. National and local newspapers and broadsheets circulate regularly. Satellite antenna - based cable TV stations - Royal Cable, SkyCable and Cignal Cable- operate in all areas.

However, there are two key areas of concern in the leT sub-sector as identified during the 2012 Sectoral Analysis Workshop. These are:

M inimal/u nreliable access to the internet of government centers which hamper efficiency for conducting business;

Unreliable communications due to intermittent mobile phone signals within the city and the use of non-fiber optics telephone lines. The latter has created apprehension among investors relying on ICT in as much as the desired infrastructure is already in place.


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